Goldstar Insurance Co. Ltd
Toyota SUV and people on a Kampala road at sunrise
Proudly Ugandan since 1996

Insurance that works as fast as life moves.

From your first car to your growing business, we help protect what you’ve worked hard to build.

AA(UG) financial strength ISO 9001:2015 certified

Your details stay private. A final premium is confirmed by our team.

Find your fit

Not sure which cover you need?

Describe what matters to you and get clear, AI-generated product suggestions to explore with our team.

Find my cover
Made for your world

What can we protect for you?

Practical cover for life’s everyday journeys and bigger ambitions.

Explore all cover
Ugandan family together outside their home

Protection that feels personal

For everything you call yours.

Cover that fits

More than a policy. Peace of mind.

You know your life better than anyone. We bring the experience to help you protect it — clearly, confidently and with real people ready when you need them.

The Goldstar way

Simple from the start

Straightforward steps, with a person to talk to whenever you need one.

01

Tell us what matters

Share what you want to protect and the details that help us understand your needs.

02

Choose your cover

Review the options and premium with our team before you decide.

03

Move forward confidently

Once your cover is confirmed, keep your policy documents close at hand.

The strength behind your cover

Built on a solid foundation.

2023 figures · Goldstar Insurance Co. Ltd
UGX 69B

Claims paid in the last 5 years

394.2%

Solvency ratio

191%

Liquidity ratio

296%

Capital adequacy ratio

UGX 81.7B

Total assets

UGX 39.6B

Gross premium income

UGX 4.2B

Profit before tax

68.4%

Reinsurance ratio

Our promise to you

When you make a claim, you deserve clarity.

Our Customer Service Charter puts clear timelines around the moments that matter most.

Read our service charter
01

Acknowledgement & document list

Within 12 working hours

02

Site visit by officer or assessor

Within 24 working hours

03

Assessment report

Within 48 working hours after appointment

04

Settlement offer

Within 72 working hours after final document

05

Claims payout

Within 7 working days of signed discharge voucher

GoldStar TravelPal

Go further. Worry less.

From Entebbe to everywhere, travel with single-trip or annual multi-trip cover and 24/7 worldwide assistance.

Explore TravelPal
Ugandan traveller at Entebbe Airport
Ugandan shop owner at her market business
Business is personal too

Your ambition deserves a stronger safety net.

From one shop to a nationwide operation, our team helps businesses find practical protection for people, property and progress.

Explore business cover
Community & responsibility

Enriching lives together.

Goldstar supports the Ruparelia Foundation and centres Community, Collaboration, Diversity, Inclusion and Sustainability.

Our responsibility
AA(UG)

Stable outlook

ISO 9001:2015

Certified

2015

IFM recognition

2016

Global Business Outlook

Home appliance cover

A little more confidence for home.

Explore Goldstar home appliance insurance available through Hisense showrooms. Ask the team about eligibility, insured events and the current policy wording before you buy.

Explore appliance cover

Protection for the things that keep home running.

Hisense showroom programme · ask Goldstar for current terms

A good place to start

Questions we hear often

All questions

How do I choose between car insurance plans?

Compare Comprehensive, Third Party, Third Party Enhanced and Third Party, Fire & Theft, then ask Goldstar to confirm the current terms for your vehicle.

Compare car plans

What happens after I notify a claim?

The service charter describes acknowledgement, assessment, settlement and payout timelines. The claims team can confirm the documents and next step for your case.

Claims support
Updates

News & insights

No articles have been supplied for publication yet. Check back for Goldstar updates.

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Work with us

Brokers & agents

Partner with Goldstar to help more people and businesses find the protection they need.

Explore partnerships
Here for you

Ready to protect what’s next?

Talk to a real person about your options.

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